But how a background check company responds to a mistake is just as important as correcting the error, advises Bob. It’s difficult for everyone involved when they do. These next 5 questions will educate and empower you to find out if your Consumer Reporting Agency (CRA) meets the quality standards you deserve. No matter the size of your organization, we know creating and implementing a background check program is an investment. Our first five questions help you identify your screening goals. ![]() This time, we’re focusing on your background check company’s commitment to quality. Bob developed a series of questions businesses should use as a guide to determine how well your screening agency is putting your dollars to work. Bob oversees EBI’s Quality Management Program, including our ISO 9001 Quality Management and ISO 27001 Information Security Management standards certifications. We turned to Bob Capwell, Chief Knowledge Officer at EBI, for his insight. ![]() After 25 successful years in the screening industry and becoming the most awarded enterprise background screening provider, we’re confident we’ve reached a level of excellence that helps you meet your existing business goals and propels you forward to meet new and exciting benchmarks.īut how can you be sure your background screening company is providing the same commitment to quality as EBI? In other words, are you getting what you pay for?
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